Pallet Shipping is suitable for most things, but unfortunately, some goods cannot be sent. This is either because of legal and safety reasons, they are prohibited items, or they are simply unsuitable.
By using our services, you are confirming that your pallet(s) do not contain any items listed in the prohibited list. We do hope that you understand and do not try to send any of the listed items. If we discover that your shipment contains an item listed in the prohibited items list, you agree that:
- You shall indemnify us, our members, and our sub-contractors in full and on demand against all claims, losses, fines, penalties, demands and costs suffered as a result.
- We shall have no liability in connection with any loss of, or damage to the relevant pallet(s).
- Where we have collected your pallet(s), we may (if in our possession and where we are legally permitted to do so) return the relevant pallet(s) to the original collection address. In these circumstances, we shall be entitled to retain the price paid for the services (to reflect the costs we have incurred) and charge you a further amount for a return (up to the price originally paid for the services) and charge you a surcharge set out in our surcharge list.
- Where discovery is made before, or at the time of collection of your pallet(s), we will not collect your pallet(s) and we shall be entitled to retain the price paid for the services (to reflect the costs we have incurred).